Terms & Conditions

Gemstones are natural materials and may contain natural inclusions, internal characteristics and variations in color, clarity and appearance.

Product photographs and videos are intended to represent the gemstone as accurately as reasonably possible. Differences may occur depending on lighting, photography equipment and display screens.

We make reasonable efforts to provide accurate information regarding gemstone identity, weight, dimensions, treatment and certification.

Where a laboratory report is provided, the laboratory report is the relevant independent document for the information stated within that report.

All prices displayed on the website are subject to change without prior notice.

A price displayed at the time of purchase applies to the relevant order, subject to payment confirmation and product availability.

Orders are confirmed only after successful payment or other payment arrangements have been accepted by Rathna Legacy Gems.

Certification requested by the customer may involve additional fees and processing time.

Laboratory results are determined independently by the selected laboratory. Rathna Legacy Gems does not control or guarantee the outcome of an independent laboratory examination.

Orders are shipped using the selected or agreed courier service. Delivery times are estimates and may be affected by customs, weather, airline restrictions, courier delays or other circumstances outside our control.

Customers are responsible for complying with the import regulations of their destination country and for paying applicable duties, taxes and fees unless otherwise agreed.

All website content, including photographs, graphics, logos, text and product descriptions, is the property of Rathna Legacy Gems or its respective licensors and may not be reproduced without permission.